**Shipping & Handling**

At Gigi La Femme, we aim to get your order to you as quickly and reliably as possible. Please review the information below for details on our shipping procedures, processing times, and delivery expectations.

**1. Processing Time**

All orders are processed within 1 to 3 business days after payment confirmation. Orders placed on weekends or public holidays will begin processing on the next business day.

During peak seasons, promotional events, or new collection launches, processing times may be slightly extended. We will notify you promptly if any significant delays occur.

Once your order has been processed, you will receive a shipping confirmation email with your tracking number and carrier details.

**2. Shipping Methods and Delivery Times**

We offer standard and expedited shipping options at checkout. Estimated delivery times are calculated from the date of dispatch, not from the order date.

- **Standard Shipping:** 8 to 12 business days
- **Expedited Shipping:** 5 to 8 business days

Please note that delivery times are estimates and not guaranteed. Actual delivery may vary depending on your location, carrier performance, customs clearance, and unforeseen circumstances beyond our control.

**3. Shipping Rates**

Shipping costs are calculated at checkout based on your delivery address, selected shipping method, and the total weight or size of your order.

We occasionally offer free standard shipping promotions. Any such offer will be clearly displayed on our website and applied automatically during checkout when eligible.

**4. Order Tracking**

Once your order is shipped, you will receive a tracking link via email. You can use this link to monitor your package's progress in real time.

If you do not receive your tracking information within 4 business days of placing your order, please contact us at gigilafemme@outlook.com and we will assist you.

**5. Domestic Shipping**

For deliveries within our primary service regions, we partner with trusted carriers to ensure reliable and timely delivery. A signature may be required upon delivery for orders above a certain value, at the carrier's discretion.

If you are not available to receive the package, the carrier may leave a delivery notice or attempt redelivery. We recommend providing a secure and attended delivery address whenever possible.

**6. International Shipping**

We are pleased to offer international shipping to many countries. Please note that international orders may be subject to customs duties, taxes, or import fees imposed by the destination country.

These charges are the sole responsibility of the customer and are not included in our shipping fees. We recommend contacting your local customs office for an estimate of any applicable fees before placing your order.

Delivery times for international orders may vary depending on customs processing and local postal services. We are not responsible for delays caused by customs clearance or local carrier handover.

**7. Incorrect or Incomplete Addresses**

Please ensure that your shipping address is complete and accurate at the time of checkout. We are not responsible for orders delivered to an incorrect or incomplete address provided by the customer.

If you realize that you have entered an incorrect address after placing your order, please contact us immediately at gigilafemme@outlook.com. We will do our best to update the address before shipment, but we cannot guarantee that changes can be made once the order has been processed.

Any additional shipping costs incurred due to address corrections, reshipment, or return-to-sender packages will be the customer's responsibility.

**8. Lost, Stolen, or Delayed Packages**

We partner with reputable carriers to minimize the risk of lost or delayed shipments. Once your package is handed over to the carrier, we are not liable for delays caused by the carrier, weather conditions, or other external factors.

If your tracking information shows that your package has been delivered but you have not received it, please check with your neighbors, building management, or local post office. We are not responsible for stolen packages after delivery confirmation.

If your package is confirmed lost by the carrier, please contact us at gigilafemme@outlook.com and we will work with the carrier to resolve the issue on your behalf.

**9. Split Shipments**

In some cases, orders containing multiple items may be shipped in separate packages due to inventory location or product availability. You will receive separate tracking information for each shipment if this occurs.

**10. Contact Us**

If you have any questions about shipping, handling, or delivery, please do not hesitate to contact us at:

**Email:** jingluntech@outlook.com

We are here to ensure your order reaches you safely and promptly. Thank you for choosing Gigi La Femme.