Contact Us

Questions answered with a little holiday warmth

Need a gift idea, a shipping estimate, or a detail about an ornament? Write to us and our team will help.

We reply within 24–48 hours on business days. During the holiday season, replies may take a little longer — we appreciate your patience.

Order Questions

Please include your order number and the email used at checkout. If a package arrives damaged, clear photos of the item and packaging help us resolve it quickly.

Gift Advice

Unsure what to give? Tell us who the gift is for and your budget — we'll suggest pieces from our shelves.

Returns & Refunds

Our Refund & Return Policy explains how quality issues are handled. Prefer to ask first? Just email.

Business Hours

Monday to Friday, excluding public holidays. Weekend messages are answered the next business day.